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Practitioners are organizations that provide assistance in case of danger. They deal, in an ethical manner, with the communication aspects and how to use social media and technologies in disaster management processes to improve the efficiency of the carried out operations 


including citizens handbook

Practitioners can use it to promote a more accessible and inclusive communication via social media and crowdsourcing and to give the possibility to everyone to receive the information to guarantee an active participation from people during an emergency and to be sure that people receive the right communication.

feel safe

Practitioners can use it to involve children in disaster preparedness education activities trough the use of SMCS and digital education. Also, they can use Feel Safe for networking and sharing of good practices.

pocket ethics guidelines

Practitioners can use it to ensure an ethical approach and communication between people, in particular those with vulnerabilities.

resilience wheel

Practitioners can use it to have some guidelines on how to use social media and crowdsourcing during an emergency and to define which drivers can support the disaster management.

social media and crowdsourcing technology library

It provides a highly needed overview about the market, gathers and structures the relevant information about these technologies and thus guides the selection and the application of a suitable technology for disaster management organizations.

social media and crowdsourcing guideline library

Practitioners can use it to know the potential of technologies and to understand how to use them according to their needs.

social media and crowdsourcing use cases library

Practitioners can use it to gain knowledge and inspiration about the innovative practical application of SMCS on different scenarios.

social media and crowdsourcing crisis communication library

Practitioners can use it to effectively communicate with the public regarding risk awareness, preparedness and appropriate crisis behaviour by providing links to warning apps, emergency notification apps, official recommendations on how to act in or prepare for various emergencies or disasters and other instructions on crisis situations from trusted sources.

links framework

They can access the LINKS Framework through the learning paths and plan more strategically on the uses of social media and crowdsourcing around two main themes (engaging with citizens and Improving communication) and based on the objectives and needs of their organization.

links community center

Practitioners can connect with different stakeholders including other practitioners (LINKS Community) in one user-friendly and flexible web-based platform. The platform enables them to exchange knowledge and experiences and to access, discuss and assess LINKS results on the usage of SMCS in disasters in a tailored fashion.

Links Project