16 OCTOBER – Integrating Social Media and Crowdsourcing into Disaster Risk Management
9:30 – 10:00: Introduction
10:00 – 10:30: Keynote
10:45 – 11:45: Integrating Social Media into Risk and Crisis Communications
Social media increasingly plays a role in disaster risk management and can be an effective tool for communication with communities before, during and after crises. However, we now know that to have effective communication among practitioners and citizens on SM platforms, emergency organizations need to invest in strategies, trainings, and technological capacities which can facilitate targeted and two-way communication processes. This panel looks deeper into the challenges, practices, solutions, and conditions needed for effectively engaging with communities through social media in crises.
Moderator: Kees Boersma (Vrije University Amsterdam)
Panelists: Maike Vollmer (Fraunhofer-Gesellschaft), Maria Richardt Schoop (Greater Copenhagen Fire Department), TBD